Pathways Support

Find a practical way forward.

Personalised support for understanding your situation, working through challenges, exploring options and turning next steps into a practical pathway.

Talk to us about Pathways SupportSee how it works

Currently available at no cost during its introductory period.

What it is

Support for working out what comes next

Sometimes the difficulty is not simply knowing that help exists. It is working out what the actual problem is, what matters most, what options are available and how to turn them into action.

Pathways Support gives you someone to work through this with.

It combines conversation, practical problem-solving, planning, research, navigation and follow-through around the things you want to work on.

What we can help with

Practical help, shaped around you

  • Understand your situation

    Clarify what is happening, what matters and what may be getting in the way.

  • Explore your options

    Identify possible approaches, opportunities, services and next steps.

  • Plan a pathway forward

    Turn larger goals or complicated situations into manageable actions.

  • Navigate services and systems

    Find relevant services, programmes, resources and people and understand how they may fit together.

  • Get practical help

    Work through research, applications, information, planning and other practical tasks.

  • Keep moving forward

    Review progress, adapt plans and work through new barriers as they emerge.

Is it for me?

Could Pathways Support help?

Pathways Support may be useful when you:

  • know something needs to change but are not sure what to do next
  • are dealing with several connected problems at once
  • have a goal but are finding it difficult to turn it into action
  • need help understanding or navigating services and opportunities
  • are facing a decision and want to work through the possibilities
  • would benefit from practical support and follow-through over time

You do not need to know exactly what kind of support you need before getting in touch.

Discuss your situation

How it works

How Pathways Support works

  1. 01

    Start with a conversation

    Tell us what is happening and what you would like some help with.

  2. 02

    Work out what matters

    Identify the goals, problems or opportunities worth focusing on.

  3. 03

    Explore a pathway

    Consider possibilities, useful services, practical approaches and next steps.

  4. 04

    Work through it together

    Use sessions for discussion, planning, research, practical assistance and follow-through.

  5. 05

    Review and adapt

    See what worked, respond to new circumstances and decide what comes next.

Sessions

What a session can involve

There is no fixed script. Sessions are shaped around what you want to work on.

  • Talking through a particular problem
  • Identifying goals and priorities
  • Researching options together
  • Planning next steps
  • Finding relevant services or resources
  • Working through an application or process
  • Preparing information
  • Solving a practical problem
  • Reviewing what has happened since a previous session
  • Adjusting an existing plan

Some sessions may be mostly conversational. Others may involve actively working through practical tasks together.

Your call

You decide what we work on

Pathways Support is collaborative rather than prescriptive.

You can bring a particular problem, decision or goal, or we can work together to identify what would be most useful to focus on.

You remain in control of your decisions and can decide what support you do or do not want.

Cost

Current introductory offer

$0per session

Pathways Support is currently being offered free of charge during its introductory development period.

There is no commitment to continue using the service, and sessions agreed to be provided free of charge will not later be retrospectively charged.

Future pricing arrangements have not yet been finalised. Any future pricing would be discussed before it applied.

Talk to us about Pathways Support

Other support

Part of a broader pathway

Pathways Support does not need to be the only source of help.

Where useful, support may involve identifying and connecting with other services, specialists, communities, programmes or people that can contribute to what you are trying to achieve.

  • A few things to know

    Pathways Support provides practical, personalised support but is not intended to replace specialist professional services where those are required.

    Where appropriate, this may include health, legal, financial, disability, housing, employment, education or other specialist services.

    Pathways Support is not an emergency or crisis service.

  • An evolving Real Good service

    Pathways Support is being developed and refined through early delivery and participant feedback.

    Its structure and activities may continue to evolve as Real Good learns what is most useful.

Get in touch

Start a conversation

Tell us a little about what you would like help with. You do not need to have everything worked out before getting in touch.

How should we contact you?

An email address or a phone number — either is fine.

A few sentences is plenty. Please leave out detailed medical or other sensitive information — we can talk about what is relevant later.
Preferred contact method (optional)

There is no commitment in getting in touch. See our privacy notice.